Managed Services

Services Tailored to Your Business

In today’s fast-paced digital world, staying ahead means more than just keeping the lights on. It’s about maximizing efficiency, enhancing security, and driving growth with strategic IT solutions. Our Managed Services are designed to do just that—seamlessly managing your IT needs so you can focus on what matters most: growing your business. Discover how our proactive approach keeps your systems running smoothly, minimises downtime, and supports your vision for the future. Welcome to the next level of productivity and peace of mind.

“At Chronologic our ethos is that service excellence is the result of quality, consistency,
transparency and empathy.”

Chronologic’s Managed IT Services provide a comprehensive and cost-effective solution to ensuring that your critical IT systems and services work reliably and efficiently. For any size of organisation wishing to free up resources, improve system performance and reduce risk and cost to the business, the reliable option for managing your IT infrastructure and operations in a secure, governed and compliant manner, delivered by an experienced team of certified experts.

Our Managed IT service offerings are designed to be provided individually or collectively – to either augment your in-house skills, or to function as your dedicated IT management and support team – reducing the overhead to employ, train and retain expensive specialist IT skills.

 

We provide rigorous service levels that are based on industry best practice, and tailored to meet your specific business requirements – whether it be standard business hours or 24×7, office based or remote, on-premise systems or in the cloud – thus ensuring business continuity and reliable and secure IT service management for your business.

Our IT Service Management (ITSM) approach is based on global IT Industry best practice and experience aligned to the ITIL (Information Technology Infrastructure Library) framework thereby ensuring the highest standard and quality of service delivery. Through the scale of supporting many customers it means we are able to deliver these services at a cost that is affordable for all businesses.

What You Get When You Engage Chronologic as your Managed Service Provider (MSP)

Improved Cost Efficiency – Outsourcing IT management allows businesses to reduce costs associated with maintaining your own in-house IT team. Instead of hiring and training technical resources, investing in infrastructure and dealing with unpredictable expenses, you have a predictable monthly cost and guaranteed access to a team of highly skilled technical resources.

Improved Data Security and Risk Mitigation – The security of your company’s information is something we take extremely seriously. As an experienced MSP we prioritize cybersecurity and employ advanced security measures to protect your systems and data. We stay up to date with the latest threats and implement robust security practices to mitigate risks and ensure that your data is securely protected at all times.

Client Centric Approach – In the new world of work a hybrid workforce is now the norm. Whether your business is now fully remote with everything in the cloud, or back in the office with on-premise systems, or somewhere in between, we ensure your users have secure access to all your systems, from any device or location, at any time, allowing you total flexibility to run your business from anywhere and also deliver a consistent experience to your clients.

Flexible Service Models – We offer flexible service models and work with you to tailor a service level appropriate to what your business requires. As your business needs change, our services are designed to scale and accommodate this. You can adjust your service levels, add or remove resources, and implement new technologies without significant disruptions, ensuring that your business has the right IT support and infrastructure in place to meet your requirements at any given time.

Focus on your Core Business – Outsourcing your IT management to Chronologic allows you to free up your internal resources to focus on core business activities instead of allocating time and effort to IT infrastructure maintenance and support. Increased resource availability allows you more time to focus on strategic initiatives and key business goals such as improving efficiencies and growing your bottom line.

Is Managed Services What Your Business Needs?

Access to Qualified,
Experienced Technical
Resources

Our service capability is what distinguishes us and what our clients depend on. We invest heavily in ensuring that our technical resources are qualified and skilled in the latest technologies and IT service management best practices. We also maintain an extensive support database and stay abreast of emerging technologies to guide your technology investments and give your business a competitive edge.

Improved
Service
Levels

Outsourcing your IT management offers improved service levels and guaranteed response times, resulting in enhanced reliability, uptime, and overall improved IT performance. Chronologic provides essential technical support tailored to your business needs, ranging from 8×5 to 24×7 cover. By analyzing and prioritizing incident severity, we ensure fast response times for diagnosing and resolving critical issues, minimizing downtime and improving business continuity.

Multiple Service
and Support
Options

Chronologic provides a catalogue of managed services to meet every aspect of your IT support requirements. Whether you require assistance in one specific IT discipline, such as Cybersecurity, or a full end-to end outsource of your IT Operations and Systems to de-risk your business, we will work with you to determine your requirements and provide the appropriate service offering to address them.

Empower Your Business with Reliable IT Management

Whether you’re a growing business in need of foundational IT support or an established enterprise looking to enhance operational efficiency, Chronologic is here to provide tailored managed IT services that align with your goals. Our expert team evaluates your existing systems, identifies areas for improvement, and designs a proactive strategy that ensures your technology supports your business—not the other way around.

Managing IT infrastructure can be complex and time-consuming, but with a trusted partner by your side, it becomes an opportunity rather than a burden. We’ll help you simplify operations, reduce downtime, and strengthen your IT resilience through dependable support, security, and performance monitoring—so you can focus on growing your business with confidence.

With Chronologic, you gain more than just outsourced IT—you gain a strategic partner dedicated to your success. From helpdesk support and infrastructure management to cybersecurity and ongoing optimisation, we provide comprehensive services that evolve with your needs, ensuring consistent performance and peace of mind.

Let’s talk about how Chronologic can support and strengthen your business through managed IT services.

Managed Infrastructure

Empowering your business with rock-solid, scalable, and secure IT foundations. Our Managed Infrastructure services provide end-to-end solutions that keep your systems running smoothly, minimize downtime, and adapt to your evolving needs. From proactive monitoring to rapid issue resolution, we ensure your infrastructure is always one step ahead—so you can focus on growth, not glitches.

Managed Cloud

Blending flexibility with control for the best of both worlds. Our Hybrid Cloud Solutions bridge the gap between public and private environments, enabling seamless workload distribution, enhanced data mobility, and optimized resource use. With a strategic approach, we help you create a unified, scalable cloud architecture—designed for performance today and agility tomorrow.

Managed Cyber Security

Delivering performance, control, and compliance in a dedicated environment. Our Private Cloud Solutions offer tailored infrastructure designed to meet your specific business needs, with enhanced security and governance at the core. We help you build and manage a resilient cloud ecosystem that aligns with your internal policies—ensuring reliability without compromise.

Managed Hosting

Ensure high availability, performance, and security with our fully managed hosting solutions. From infrastructure setup to ongoing maintenance, we handle it all—so your business stays online and responsive. With tailored configurations, proactive monitoring, and expert support, we provide a stable foundation for your digital operations to scale with confidence.

Managed Backup

Safeguard your critical data with comprehensive protection and reliable backup solutions. Our managed services ensure automated backups, secure storage, and rapid recovery—minimizing risk and downtime. With compliance-ready solutions and end-to-end encryption, your business data remains protected, resilient, and always accessible when needed.

Business Continuity

Stay prepared for the unexpected with our robust business continuity and disaster recovery solutions. We design, implement, and manage recovery strategies that keep your operations running—no matter the disruption. With real-time replication, failover support, and strategic planning, we help you bounce back fast and maintain customer trust.

Software Licencing Management

Simplify software compliance and cut unnecessary costs with our managed software licensing services. We handle procurement, renewal tracking, and license optimization—ensuring you stay up to date and audit-ready. With centralised visibility and expert guidance, your software assets are always aligned with your operational and budgetary goals.

End User Support

Empower your workforce with responsive, reliable IT support tailored to their needs. Our Managed End User Support services cover everything from device troubleshooting to user onboarding—ensuring productivity stays high. With multi-channel support, remote assistance, and performance insights, we deliver an IT experience your team can count on.